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CASILA CARE CARD

Product Warranty, Terms & Conditions

Please read this notice carefully before using your Casila Premium Corset.

For TikTok Purchase

Purchased Through TikTok Shop?

Try briefly over your clothes only.
Product must be in original condition.
No folding marks, sweat marks, smell, stains or stretching.
If not suitable, contact us on the same day you receive it.
1-month warranty from purchase date for manufacturing defect only.

Important Notice

Do not press “Return” on TikTok for clothing category items. Please contact our team directly for assistance.

Recommended

Purchased Through Casila.my?

Enjoy direct support from Casila official team.
Faster assistance for warranty, size issue and product guidance.
Clear communication through WhatsApp without third-party platform delay.
Better after-sales support for Casila Premium Corset and Grovia Hair Serum.
1-month warranty from purchase date for manufacturing defect only.

Why Buy From Website?

Buying from Casila.my gives you a smoother experience, direct support and better product assistance from our official team.

General Product Care Notice

Try Over Clothes

Please try the corset briefly over your clothes only to keep the product clean and exchange-friendly.

Same-Day Contact

If the product is not suitable, kindly contact us on the same day you receive your parcel.

Warranty Coverage

Warranty is valid for 1 month from purchase date and covers manufacturing defects only.

Need help with your order?

Contact Casila Official Support

WhatsApp +60 17-982 8912

Ship to all west and east Malaysia, Singapura, Brunei, Thailand and Indonesia we accept Shopee Paylater, Atome, Cards and various Payment gateways

+60 17-982 8912
Bukit rambai, melaka
info@casila.my

casila.my | 6 June, 2026 | All Right Reserve